At cr8v Media, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cr8v.co.uk, engage with our services, or communicate with us. This policy is designed to comply with the General Data Protection Regulation (GDPR) as well as applicable UK data protection laws.

1. Information We Collect

We may collect and process the following data about you:

– Personal Information: Name, email address, phone number, and any other information you provide when filling out forms on our website or contacting us.
– Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
– Usage Data: Information about how you use our website, products, and services.
– Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information for the following purposes:

– To provide, operate, and maintain our website and services.
– To improve, personalize, and expand our services.
– To communicate with you, including sending you newsletters, marketing materials, and other information that may be of interest to you.
– To process your transactions and manage your orders.
– To understand and analyze how you use our website and services.

3. Legal Basis for Processing Personal Data

We will process your personal data based on the following legal grounds under GDPR:

– Consent: When you have given consent to process your personal data for a specific purpose.
– Contract: When processing your personal data is necessary for the performance of a contract with you.
– Legal Obligation: When we are required to comply with a legal obligation.
– Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

– With service providers who perform services on our behalf (e.g., payment processors, IT service providers).
– With business partners to offer you certain products, services, or promotions.
– When required by law or to respond to legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no transmission over the Internet is completely secure, and we cannot guarantee the security of your information.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

7. Your Rights Under GDPR

As an individual under GDPR, you have the following rights regarding your personal data:

– Right to Access: You have the right to request access to your personal data and information about how it is being processed.
– Right to Rectification: You can request corrections to inaccurate or incomplete data.
– Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
– Right to Restrict Processing: You can request the restriction of processing your personal data under certain conditions.
– Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
– Right to Object: You can object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@cr8v.co.uk
Phone: +44 7385 646786

Address: 12 Burdock Terrace Barking, IG11 0WZ